SafeBear needs to maintain a continuous connection to your social media accounts for its detection and alert system to work effectively.
However, your account may occasionally be disconnected from our service.
This type of incident is not caused by a technical issue with SafeBear, but rather by the security practices of certain social networks designed to protect user connections.

Some platforms may take precautions against third-party services that request authentication on behalf of users.
As a result, it’s possible that a social network disconnects SafeBear, even if you’ve previously authorized it.
This does not happen systematically but may occur from time to time.

What to do if this happens

If you notice that SafeBear is no longer connected to one of your social media accounts, simply reconnect it through our app.
The process is quick and allows SafeBear to immediately resume monitoring your content.

We appreciate your understanding regarding these necessary adjustments, which ensure compliance with the security policies of social networks.
We also recommend checking your connections regularly to ensure the best SafeBear experience.

Remember:
A disconnection is a temporary security measure implemented by some social networks — not a technical issue.
SafeBear will always guide you through the reconnection process to ensure your protection remains active.

If you have any further questions, please don’t hesitate to contact us.