In order to guarantee the security of your X account and a better connection with our SafeBear application, we recommend that you activate double authentication.

1. Access your X profile: Open the X application and log in to your account.
2. Go to Settings: Tap your profile picture in the top left, and click “Settings & Support,” then “Settings & Privacy.”
3. Select "Security and account access": In this section, click on "Security", and choose "Two-factor authentication".
4. Choose your authentication method: X will offer you three options, however we recommend that you select one of the methods below:
   • Authenticator app: You can use a third-party app like Google Authenticator (for Android or iOS) or Authy.
   • SMS: You can choose to receive a verification code via SMS to your phone.
5. Enter verification code: You will either receive a code in your authenticator app or an SMS with a code to validate the configuration.

Once two-factor authentication is enabled, you will need to enter a code each time you try to log in from a new device or app, in addition to your usual password.

SafeBear is committed to respecting your privacy and providing a secure online protection experience.
If you are unable to connect your social networks or if you have additional questions, do not hesitate to contact us by email at support@safebearhelp.zendesk.com via our contact form.